Find out how our product managers, Will, Jen, and Sucharitha, fared during their day of discovery, companionship, and unexpected turns at the Local Gov Drupal Unconference.
Adam Spencer details how the User Researchers within Essex County Council work with staff and residents to gather data that helps the council make important changes and improvements to its services by exploring and validating user needs.
The short answer is no. People who need them use their own translation tools. But, you can write the content in a way that those tools will translate well. Where we know we need one or two specific languages for …
Our lives are influenced by technology, sometimes without our awareness. We want to share what we are doing to transform the way we work and help our colleagues.
Emma Chisholm shares with us her experience of joining ECC as a Junior Researcher.
Claire, Dani and May tell us how they and others have been sharing what they learned at this year’s SDinGov conference.
Shaurya Rajwar explores our relationship with PricewaterhouseCoopers and how we want Robotic Process Automation to drive efficiency in processes and applications across our digital assets
Bianca and Claire want to share with you the potential benefits and drawbacks of using AI images in a work setting that was discovered during the recent AI Hackathon
Using a product approach during the AI Hackathon one team looked at how using AI, could be a possibility to simplify website content for users.
Learn about three fantastic opportunities for experienced professionals to join us at Essex County Council and how you could help deliver meaningful change and better services for residents, businesses, council staff and partners.
At our recent hack day our Service Design colleagues explored how AI tools might help them spend less time on low-value activities and create more value and impact in their design work.