Bianca Cole

Exploring the Potential and Pitfalls of AI-Generated Images

Posted by: Bianca Cole and Claire Craig, Posted on: 11 August 2023 - Categories: accessibility, Best practice, events, How we work, tools

Bianca and Claire want to share with you the potential benefits and drawbacks of using AI images in a work setting that was discovered during the recent AI Hackathon

Experience that works: Enabling students to experience the impactful work of Service Transformation

Posted by: Bianca Cole, Posted on: 21 April 2023 - Categories: business design, content design, Continuous Improvement, How we work, product, service design, User research, work with us

Service Transformation: Giving students practical opportunities during their week of work experience, here's how Lyra got on.

Truly mobile: Enabling myself to be versatile in different environments.

Posted by: Bianca Cole, Posted on: 14 October 2022 - Categories: Design Operations, How we work

Bianca showcases how she has enabled herself to be truly mobile.

PUM today, PUM tomorrow

Posted by: Bianca Cole, Posted on: 5 September 2022 - Categories: Design Operations, How we work, tools

As we explore tools that make working as a team more seamless, Bianca takes us through the use of Personal User Manuals to encourage deeper connections with a team.

Intranet Alpha - Week Notes

Posted by: Bianca Cole, Keelan Fadden-Hopper and Helen Calderon, Posted on: 5 January 2022 - Categories: About the team, agile, Our projects, product, Show and tells, Week notes

Welcome to the new year! The mornings might still be dark, but we’re excited to bring a little light to your life with our work that Essex County Council (ECC) are doing in partnership with Futuregov to design an open …

Local Offer Discovery - Week Notes

Posted by: Bianca Cole, Edmund Wellington and Kay Dale, Posted on: 13 September 2021 - Categories: How we work, Our projects, service design, Show and tells, User research, Week notes

Discovering what a local offer should look like for families who have children with Special Education Needs and Disabilities (SEND) so they can access all different kinds of information, advice and support.

Work Experience in a Changed World

Posted by: Bianca Cole, Posted on: 15 July 2021 - Categories: How we work, work with us

Welcoming a work experience student in to the world of Service Transformation, the team show case the different disciplines to give a flavour of having a Service Transformation team within local government.

Virtually I’mPossible: Creating a team away day, in a virtual world.

Posted by: Bianca Cole and Chanel Chomse, Posted on: 25 June 2021 - Categories: About the team, accessibility, events, How we work, workshops

Find out how the Service Transformation delivered a successful team day online, during the Corona Virus pandemic

Local government, are you mad: How I crash landed into Service Transformation via furlough.

Posted by: Bianca Cole, Posted on: 7 May 2021 - Categories: About the team, How we work, work with us

Six months on from changing career, Bianca tells us how she came to work in Service Transformation after ten years in the charity sector.

Intranet Discovery - Week Notes

Posted by: Bianca Cole, Emma Howell, John Newton and Edmund Wellington, Posted on: 6 May 2021 - Categories: agile, How we work, Our projects, Week notes

The Intranet Discovery Week Notes are your opportunity to find out how the project is progressing in each sprint.