I'm leaving Essex but staying Agile
Gentle nudging, heavy punning and getting things done: departing delivery manager, Matt Cole, talks about what he's learned being part of an Agile team.
About the team
Weeknotes 9-13 September
While the temperature has cooled down this week we’ve just been warming up in the office, with the team busy in workshops, user research interviews and all manner of other things in-between.
From market to user research
Georgiana's embarking on a user research journey travelling the country and tackling biases, and she's taking us with her.
Hot desks, cool space
With more work and a growing team, we found a user-centred approach to getting the most out of our workspace.
Agile: the writing's on the wall
Two of our project managers went undercover in an agile Service Design team. Here's what they found.
Show ho ho and tell 19 December - the 2018 wrap up
Bing Crosby is playing through some laptop speakers, there’s a stack of mince pie boxes on the secure document disposal and if you squint your eyes, there might just be snow in the air. In Chelmsford, it’s beginning to feel …
The new Service Design team - we're recruiting!
Hi, I’m Vicki and I’m Head of Service Design at Essex County Council. Over the past few months I’ve been working on what the new service design team will look like. I’m pleased to say we’ve settled on the structure, …
Stockport and Essex working together
In Stockport and Essex we’ve both been on journeys that brought us to an important conclusion: Flexibility of our content offer and collaboration across Local Government are key to how we redesign our services and engage with citizens.
My first 2 weeks at Essex County Council
I’m John. I’ve been a content designer at Essex County Council for two weeks. As a content designer, my neighbourhood is essex.gov.uk, and along with the rest of the Service Design team, we’re committed to making it better.
Show and tell notes: 12th Sept
We had a break from show and tells over the summer and this was the first one of the new ‘term’. Good to see you all! While people have been on their holidays, the service design team have been beavering …