We ran a design sprint over five consecutive days in February 2025. We’ll share the outcomes from the sprint in another blog. Here we’ll be exploring running the sprint itself, what went well and what we’d do differently next time. …
Adam Spencer details how the User Researchers within Essex County Council work with staff and residents to gather data that helps the council make important changes and improvements to its services by exploring and validating user needs.
Emma Chisholm shares with us her experience of joining ECC as a Junior Researcher.
Claire, Dani and May tell us how they and others have been sharing what they learned at this year’s SDinGov conference.
Shaurya Rajwar explores our relationship with PricewaterhouseCoopers and how we want Robotic Process Automation to drive efficiency in processes and applications across our digital assets
Bianca and Claire want to share with you the potential benefits and drawbacks of using AI images in a work setting that was discovered during the recent AI Hackathon
Using a product approach during the AI Hackathon one team looked at how using AI, could be a possibility to simplify website content for users.
Learn about three fantastic opportunities for experienced professionals to join us at Essex County Council and how you could help deliver meaningful change and better services for residents, businesses, council staff and partners.
At our recent hack day our Service Design colleagues explored how AI tools might help them spend less time on low-value activities and create more value and impact in their design work.
Agile delivery management is gaining popularity in the public sector, particularly within "Digital" departments, Charlie Griffiths explores how creating a community of practice helps organizations strive to improve efficiency and deliver value with their help and support.