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Running a design sprint about consent: lessons and challenges

A diagram showing: Recruit participant, consent, research activity, what does this look like. With arrows linking these topics. An arrow also points to a definition of informed consent.

Running a design sprint about consent: lessons and challenges

We ran a design sprint over five consecutive days in February 2025. We’ll share the outcomes from the sprint in another blog. Here we’ll be exploring running the sprint itself, what went well and what we’d do differently next time. …

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Weeknotes 28 October-1 November

Posted by: John Newton, Posted on: 1 November 2019 - Categories: Week notes
User research in the Library

Things have been getting spooky in the Service Design team this week. Delve into our Shrieknotes to catch up with our ghastly goings-on.

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Weeknotes 21-25 October

Posted by: John Newton, Posted on: 25 October 2019 - Categories: Week notes
Team benches

There's a lot going on in the Service Design team. Find out what we've been up to this week.

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I'm leaving Essex but staying Agile

Posted by: Matt Cole, Posted on: 24 October 2019 - Categories: About the team, How we work
our team meeting space

Gentle nudging, heavy punning and getting things done: departing delivery manager, Matt Cole, talks about what he's learned being part of an Agile team.

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Weeknotes 14-18 October

Posted by: John Newton, Posted on: 18 October 2019 - Categories: Week notes
A whiteboard with team members' faces sketched on post-it notes

This week we've been sketching out our vision for the team. Find out what else we've been up to.

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Weeknotes 7-11 October

Posted by: John Newton, Posted on: 11 October 2019 - Categories: Week notes
our team meeting space

Weeknotes has iterated. Have a nosy at what we've been up to, and see what you think.

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Weeknotes 30 September-4 October

Posted by: John Newton, Posted on: 4 October 2019 - Categories: Week notes

October's arrived and we're saying some goodbyes, as well as doing a whole heap of interesting stuff. Find out what we've been up to.

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Weeknotes 23-27 September

Posted by: Edmund Wellington, Posted on: 27 September 2019 - Categories: Show and tells, Week notes
a group of people watching a man with a laptop presenting on a large tv screen

This week we’ve continued to think about accessibility, celebrating how far we’ve come and recognising what more there is to do. As we shared last week, essex.gov.uk now has a fabulous accessibility score of 99.6%.

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Empathy across systems, design thinking and beyond

Posted by: Bhupinder Kaur Mann, Posted on: 23 September 2019 - Categories: How we work, Our projects, Service Standards

We're used to thinking about what users need, but could there be something else missing from our systems, designs and even working relationships? Bhupinder explains.

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Weeknotes 16-20 September

Posted by: John Newton, Posted on: 20 September 2019 - Categories: Week notes
20 people watching a presentation

Some user-research synthesis has set the post-its swirling in Chelmsford this week. Find out what else we've been up to.

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Weeknotes 9-13 September

Posted by: Edmund Wellington, Posted on: 13 September 2019 - Categories: About the team, Week notes

While the temperature has cooled down this week we’ve just been warming up in the office, with the team busy in workshops, user research interviews and all manner of other things in-between.

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