Skip to main content
ESSEX.GOV.UK

Blog Essex Digital Service

User research in libraries: finding the voices between the bookshelves

Two white women in a library standing behind a desk, with signs inviting people to take part in research activities.

User research in libraries: finding the voices between the bookshelves

“The only thing you absolutely have to know is the location of the library.” - Einstein Libraries are a goldmine for researchers – but you knew that already, right? I don’t know about you, but I’m old enough to remember …

Read more about this topic

Weeknotes 21-25 October

Posted by: John Newton, Posted on: 25 October 2019 - Categories: Week notes
Team benches

There's a lot going on in the Service Design team. Find out what we've been up to this week.

  • Read more about this topic
  • - 1 comment

I'm leaving Essex but staying Agile

Posted by: Matt Cole, Posted on: 24 October 2019 - Categories: About the team, How we work
our team meeting space

Gentle nudging, heavy punning and getting things done: departing delivery manager, Matt Cole, talks about what he's learned being part of an Agile team.

  • Read more about this topic
  • - 2 comments

Weeknotes 14-18 October

Posted by: John Newton, Posted on: 18 October 2019 - Categories: Week notes
A whiteboard with team members' faces sketched on post-it notes

This week we've been sketching out our vision for the team. Find out what else we've been up to.

  • Read more about this topic

Weeknotes 7-11 October

Posted by: John Newton, Posted on: 11 October 2019 - Categories: Week notes
our team meeting space

Weeknotes has iterated. Have a nosy at what we've been up to, and see what you think.

  • Read more about this topic

Weeknotes 30 September-4 October

Posted by: John Newton, Posted on: 4 October 2019 - Categories: Week notes

October's arrived and we're saying some goodbyes, as well as doing a whole heap of interesting stuff. Find out what we've been up to.

  • Read more about this topic

Weeknotes 23-27 September

Posted by: Edmund Wellington, Posted on: 27 September 2019 - Categories: Show and tells, Week notes
a group of people watching a man with a laptop presenting on a large tv screen

This week we’ve continued to think about accessibility, celebrating how far we’ve come and recognising what more there is to do. As we shared last week, essex.gov.uk now has a fabulous accessibility score of 99.6%.

  • Read more about this topic
  • - 1 comment

Empathy across systems, design thinking and beyond

Posted by: Bhupinder Kaur Mann, Posted on: 23 September 2019 - Categories: How we work, Our projects, Service Standards

We're used to thinking about what users need, but could there be something else missing from our systems, designs and even working relationships? Bhupinder explains.

  • Read more about this topic
  • - 3 comments

Weeknotes 16-20 September

Posted by: John Newton, Posted on: 20 September 2019 - Categories: Week notes
20 people watching a presentation

Some user-research synthesis has set the post-its swirling in Chelmsford this week. Find out what else we've been up to.

  • Read more about this topic

Weeknotes 9-13 September

Posted by: Edmund Wellington, Posted on: 13 September 2019 - Categories: About the team, Week notes

While the temperature has cooled down this week we’ve just been warming up in the office, with the team busy in workshops, user research interviews and all manner of other things in-between.

  • Read more about this topic

Weeknotes 2-6 September

Posted by: John Newton, Posted on: 6 September 2019 - Categories: Week notes
Team benches

There’s a bit of a bite back in the air in Chelmsford, and we’ve plenty to get our teeth into. See what we've been up to this week.

  • Read more about this topic
Previous page
Next page
  • Page 1
  • …
  • Page 11
  • Page 12
  • Page 13
  • …
  • Page 20

Essex Digital Service

We work closely with teams across the council to have a positive impact for the people who rely on council services.

What we do

We need your feedback

Help improve our online services and content – find out more

Sign up for updates

  • Email
  • Atom

Work for us

Find out about Essex Digital Service vacancies

  • Contact us
  • Terms, conditions and disclaimer
  • Cookies
  • Accessibility statement

Open Government Licence

All content is available under the Open Government Licence v3.0, except where otherwise stated