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Running a design sprint about consent: lessons and challenges

A diagram showing: Recruit participant, consent, research activity, what does this look like. With arrows linking these topics. An arrow also points to a definition of informed consent.

Running a design sprint about consent: lessons and challenges

We ran a design sprint over five consecutive days in February 2025. We’ll share the outcomes from the sprint in another blog. Here we’ll be exploring running the sprint itself, what went well and what we’d do differently next time. …

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Accessibility: our legal duty

Posted by: Helen West, Posted on: 15 May 2019 - Categories: Our projects, Service Standards
designing for accessibility poster

The law about accessibility for public-sector websites changed in September last year. Find out what we've been doing to make sure our sites are compliant.

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Weeknotes 6-10 May

Posted by: John Newton, Posted on: 10 May 2019 - Categories: Week notes
Helen West show and tell

We've been working extra hard to get essex.gov.uk looking its best for launch. Find out what else we've been up to this week.

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Back to the futures: cohort two of Futures Academy

Posted by: , Posted on: 10 May 2019 - Categories: How we work, Service Standards, User research
The Futures Academy team map out a problem

Futures Academy is back! This time our nine brave Essex staff have just five days to tackle the process of registering a birth using new ways of working. Find out how they got on.

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Sharing and prioritising our common service patterns

Posted by: Nicholas Ward, Alessandra Canella and Jenny Thai, Posted on: 8 May 2019 - Categories: How we work, Our projects
diagram showing three levels of service patterns

After spending a few weeks mapping our services patterns, some interesting differences began to emerge. Here's what we found.

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Weeknotes 29 April-3 May

Posted by: John Newton, Posted on: 3 May 2019 - Categories: Week notes
our new workig space in County Hall

We're settling in to our new space, but we've not slackened the pace as we get everything prepared for essex.gov.uk's go-live date. Find out what we've been up to this week.

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Mapping common service design patterns

Posted by: Nicholas Ward, Alessandra Canella and Jenny Thai, Posted on: 30 April 2019 - Categories: How we work, Our projects
post it notes on a wall showing our early mapping work

We spent five weeks mapping out over 150 transactional services we provide, from registering a birth to reporting potholes. Find out how we did it.

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Weeknotes 22-26 April

Posted by: John Newton, Posted on: 26 April 2019 - Categories: Week notes
a wall of posters showing the service standards

Another short week, but we're rumbling ever closer to being ready to share essex.gov.uk with the world. Here's what we've been up to.

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Weeknotes 15-19 April

Posted by: John Newton, Posted on: 18 April 2019 - Categories: Week notes
a sign saying 'service design team' with a stickly note on it saying 'the team formerly known as 'digital''

It's been a short week but we've managed to deploy, review and welcome some new arrivals. Have a read what we've been up to.

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Weeknotes 8-12 April

Posted by: John Newton, Posted on: 12 April 2019 - Categories: Week notes
A show and tell in the service design team

We're hurtling through the beta phase of the essex.gov.uk project, so we thought we'd take a breath to let you know what we've been up to this week.

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Show and tell notes: 27 March

Posted by: John Newton, Posted on: 28 March 2019 - Categories: Show and tells
Show and tell in County Hall, Essex

It's been a little while since our last show and tell, and we've got plenty to share, including service patterns and some super positive user research. Take a look.

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