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Essex Digital Service: Building a Modern Digital Future for Essex

Text image with beige background: Introducing Essex Digital Service, a modern digital future for Essex. The bottom right hand corner has a green tick.

Essex Digital Service: Building a Modern Digital Future for Essex

In November 2025, Essex County Council brought together its Technology Services and Service Transformation teams to create a single, modern digital service: Essex Digital Service (EDS).  This new service is a big step toward our ambition to be a leading digital …

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Weeknotes 20-24 May

Posted by: John Newton, Posted on: 24 May 2019 - Categories: Week notes

The launch date for essex.gov.uk is in sight and we're working flat out to lay the perfect groundwork for go-live and beyond. Find out what we've been up to this week.

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Weeknotes 13-17 May

Posted by: John Newton, Posted on: 17 May 2019 - Categories: Week notes

We’re approaching our final sprint, and we’re doing everything we can to make sure we get over the finish line. Take a look at what we've been up to.

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Accessibility: our legal duty

Posted by: Helen West, Posted on: 15 May 2019 - Categories: Our projects, Service Standards
designing for accessibility poster

The law about accessibility for public-sector websites changed in September last year. Find out what we've been doing to make sure our sites are compliant.

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Weeknotes 6-10 May

Posted by: John Newton, Posted on: 10 May 2019 - Categories: Week notes
Helen West show and tell

We've been working extra hard to get essex.gov.uk looking its best for launch. Find out what else we've been up to this week.

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Back to the futures: cohort two of Futures Academy

Posted by: , Posted on: 10 May 2019 - Categories: How we work, Service Standards, User research
The Futures Academy team map out a problem

Futures Academy is back! This time our nine brave Essex staff have just five days to tackle the process of registering a birth using new ways of working. Find out how they got on.

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Sharing and prioritising our common service patterns

Posted by: Nicholas Ward, Alessandra Canella and Jenny Thai, Posted on: 8 May 2019 - Categories: How we work, Our projects
diagram showing three levels of service patterns

After spending a few weeks mapping our services patterns, some interesting differences began to emerge. Here's what we found.

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Weeknotes 29 April-3 May

Posted by: John Newton, Posted on: 3 May 2019 - Categories: Week notes
our new workig space in County Hall

We're settling in to our new space, but we've not slackened the pace as we get everything prepared for essex.gov.uk's go-live date. Find out what we've been up to this week.

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Mapping common service design patterns

Posted by: Nicholas Ward, Alessandra Canella and Jenny Thai, Posted on: 30 April 2019 - Categories: How we work, Our projects
post it notes on a wall showing our early mapping work

We spent five weeks mapping out over 150 transactional services we provide, from registering a birth to reporting potholes. Find out how we did it.

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Weeknotes 22-26 April

Posted by: John Newton, Posted on: 26 April 2019 - Categories: Week notes
a wall of posters showing the service standards

Another short week, but we're rumbling ever closer to being ready to share essex.gov.uk with the world. Here's what we've been up to.

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Weeknotes 15-19 April

Posted by: John Newton, Posted on: 18 April 2019 - Categories: Week notes
a sign saying 'service design team' with a stickly note on it saying 'the team formerly known as 'digital''

It's been a short week but we've managed to deploy, review and welcome some new arrivals. Have a read what we've been up to.

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