Something special happens in a small corner of Edinburgh every year. When the comedy fans and culture vultures dissipate after the summer’s festival, a new mob comes to town. Instead of the echoes of laughter and applause, something else fills …
I'm Chris Babajide and I'm a digital analyst in the Service Design team. It's my job to help ensure we use measurement in a meaningful way. In this post I'll talk about how we developed a measurement and KPI framework …
You can now sign up to receive an email every time we post some new content on this blog - just click the Email link on the right to subscribe. There’s something significant about the way that the subscriptions have …
Over the last 2 decades changes to the pension age has meant the group of people leaving the labour market has got older. People are having to stay in work for longer. For manual workers especially, this presents problems. Many …
As part of our content redesign work on Living Well Essex, we recently published an updated set of pages about dementia. Dementia is a significant condition. It describes a group of symptoms including memory loss and difficulties with thinking, problem-solving …
Most people, at some point in their lives, will spend a lot of their time looking after someone. Whether it’s a mum or a dad, an aunt or an uncle, or a friend down the road, looking after someone is …
I recently took part in design activity around the Essex website alpha and Futures Academy. This work has made me reflect about how the purposeful introduction of risk within the design process can help create better solutions in a way that established ways of working do not.
In our view collaboration, reuse and sharing are all key to local government making real progress, at pace, on the change we need to better serve our citizens in the Internet age.
This week’s show and tell was about the alpha Essex work, the project to consolidate Essex County Council’s disparate web estate into one single, user-focussed site. We were in the ‘innovation space’, across the way from our usual home in …
We made it to day five! After our final stand up the team shared their experiences from yesterday of prototyping with Essex residents and thought about what they’d want to do next to further test their ideas. We spent the …
We had our biggest turn out at this morning’s stand up. There is a growing interest in what we’re doing and conversations are already starting about how this would work for other teams, which is really exciting. After the stand …