Skip to main content
ESSEX.GOV.UK

Blog Essex Digital Service

User research in libraries: finding the voices between the bookshelves

Two white women in a library standing behind a desk, with signs inviting people to take part in research activities.

User research in libraries: finding the voices between the bookshelves

“The only thing you absolutely have to know is the location of the library.” - Einstein Libraries are a goldmine for researchers – but you knew that already, right? I don’t know about you, but I’m old enough to remember …

Read more about this topic

Older workers: the next Futures Academy research project

Posted by: , Posted on: 26 July 2018 - Categories: How we work, Our projects

Over the last 2 decades changes to the pension age has meant the group of people leaving the labour market has got older. People are having to stay in work for longer. For manual workers especially, this presents problems. Many …

  • Read more about this topic
  • - 1 comment

Rewriting content for people living with dementia

Posted by: Nicholas Ward, Posted on: 20 July 2018 - Categories: Our projects

As part of our content redesign work on Living Well Essex, we recently published an updated set of pages about dementia. Dementia is a significant condition. It describes a group of symptoms including memory loss and difficulties with thinking, problem-solving …

  • Read more about this topic

Rewriting content for carers - what we found out

Posted by: Nicholas Ward, Posted on: 13 July 2018 - Categories: Our projects

Most people, at some point in their lives, will spend a lot of their time looking after someone. Whether it’s a mum or a dad, an aunt or an uncle, or a friend down the road, looking after someone is …

  • Read more about this topic

Introducing risk: a way of finding new fixes for old problems

Posted by: Nicholas Ward, Posted on: 6 July 2018 - Categories: How we work

I recently took part in design activity around the Essex website alpha and Futures Academy. This work has made me reflect about how the purposeful introduction of risk within the design process can help create better solutions in a way that established ways of working do not.

  • Read more about this topic

Co-publishing the Local Digital Declaration

Posted by: Jason Kitcat, Posted on: 4 July 2018 - Categories: How we work, Our projects, Service Standards

In our view collaboration, reuse and sharing are all key to local government making real progress, at pace, on the change we need to better serve our citizens in the Internet age.

  • Read more about this topic

Show and tell notes: 4 July

Posted by: Helen West, Posted on: 4 July 2018 - Categories: Our projects, Show and tells

This week’s show and tell was about the alpha Essex work, the project to consolidate Essex County Council’s disparate web estate into one single, user-focussed site. We were in the ‘innovation space’, across the way from our usual home in …

  • Read more about this topic

Day 5, Futures Academy: Telling the story

Posted by: Nicholas Ward, Posted on: 29 June 2018 - Categories: How we work, Our projects

We made it to day five! After our final stand up the team shared their experiences from yesterday of prototyping with Essex residents and thought about what they’d want to do next to further test their ideas. We spent the …

  • Read more about this topic
  • - 2 comments

Day 4, Futures Academy: Ideas to prototypes

Posted by: Nicholas Ward, Posted on: 28 June 2018 - Categories: How we work, Our projects
Prototyping in the library

We had our biggest turn out at this morning’s stand up. There is a growing interest in what we’re doing and conversations are already starting about how this would work for other teams, which is really exciting. After the stand …

  • Read more about this topic

Day 3, Futures Academy: Using research to inspire ideas

Posted by: Nicholas Ward, Posted on: 27 June 2018 - Categories: How we work, Our projects
Sketching ideas

Great to see new faces at this morning’s stand up. The team are looking forward to seeing more members of Corporate Development and the wider organisation at tomorrow’s stand up and Friday’s show and tell. Our first activity was to …

  • Read more about this topic

Day 2, Futures Academy: Understanding the user need

Posted by: Nicholas Ward, Posted on: 26 June 2018 - Categories: How we work, Our projects
Documenting the user research findings

Today was all about user research. We started the morning with a ‘stand up’ with the team and senior managers from corporate development. This 15 minute conversation is one of the daily tools of agile working, the idea being that …

  • Read more about this topic
Previous page
Next page
  • Page 1
  • …
  • Page 17
  • Page 18
  • Page 19
  • Page 20

Essex Digital Service

We work closely with teams across the council to have a positive impact for the people who rely on council services.

What we do

We need your feedback

Help improve our online services and content – find out more

Sign up for updates

  • Email
  • Atom

Work for us

Find out about Essex Digital Service vacancies

  • Contact us
  • Terms, conditions and disclaimer
  • Cookies
  • Accessibility statement

Open Government Licence

All content is available under the Open Government Licence v3.0, except where otherwise stated