What we learned when we changed our web platform's hosting and support arrangements. Why we needed to do this We’ve done a lot of work on our websites since we first started to adopt Local Gov Drupal (LGD) in 2022. …
Learn about three fantastic opportunities for experienced professionals to join us at Essex County Council and how you could help deliver meaningful change and better services for residents, businesses, council staff and partners.
At our recent hack day our Service Design colleagues explored how AI tools might help them spend less time on low-value activities and create more value and impact in their design work.
Agile delivery management is gaining popularity in the public sector, particularly within "Digital" departments, Charlie Griffiths explores how creating a community of practice helps organizations strive to improve efficiency and deliver value with their help and support.
In a rare but valuable opportunity, Service Transformation recently hosted a hackday to learn about generative AI.
Unleashing a suggestion of what the new intranet may look like, Claire Craig shows us how user testing has impacted the Intranet project.
Our User Research team detail the specifics on organising and conducting a round of study whilst developing an accessible website with individuals who are blind or partially sighted. They'll discuss some of the lessons learnt, the findings and what they signify for our digital services, and the Blue Badge that was prioritised during the study.
Service Transformation: Giving students practical opportunities during their week of work experience, here's how Lyra got on.
Jessica Kiss and Thomas Oehrling take us through how organising a multidisciplinary Design Sprint to address a decade old problem gave agency to all users involved.
The new SEND Local Offer online service was launched in December 2022. We’ve been working in the background to prepare the SEND team for the handover of the site, and to ensure they have the right knowledge and support to iterate and improve as things change.
Our regular blog readers may remember at the start of last year we shared our exciting plans to replace Essex County Council’s (ECC) Intranet. We’re delighted to say we’re now advancing through our Beta Phase which will lead us ultimately …