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Running a design sprint about consent: lessons and challenges

A diagram showing: Recruit participant, consent, research activity, what does this look like. With arrows linking these topics. An arrow also points to a definition of informed consent.

Running a design sprint about consent: lessons and challenges

We ran a design sprint over five consecutive days in February 2025. We’ll share the outcomes from the sprint in another blog. Here we’ll be exploring running the sprint itself, what went well and what we’d do differently next time. …

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My name's Emma, and I'm a reluctant homeworker

Posted by: Emma Toms, Posted on: 27 May 2020 - Categories: About the team, Continuous Improvement, How we work
emmas desk with laptop and stick notes on wall behind

For Emma, working from home was something she tried to avoid. So, when that became the new normal, she dreaded it. She tells us how remote working has worked out quite well for her.

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Accessibility awareness: just because it's not broken, doesn't mean it's working

Posted by: Jack Ryan and Martin Thompson, Posted on: 21 May 2020 - Categories: accessibility, Best practice
Jack and Martin talking about accessibility on a video call

We asked our front-end developers, Jack and Martin, to decode accessibility and give us their top 5 accessibility fails and how to fix them.

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Opposite ends of the UK, but still at the heart of the team

Posted by: Jane Reid and Matt Jukes, Posted on: 18 May 2020 - Categories: About the team, product, User research
Jane Reid and Matt Jukes

Matt Jukes and Jane Reid are legends of the public sector digital world. Despite being at opposite ends of the UK, they're getting stuck into their new roles with Essex.

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Jog on: taking lockdown in your stride

Posted by: John Newton, Posted on: 4 May 2020 - Categories: About the team
A pair of trainers

If lockdown's driving you around the bend, why not take a run around the block? Content designer, John, tells us how he's plodding through working from home.

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How much knowledge is too much knowledge?

Posted by: Julie Davis, Posted on: 23 April 2020 - Categories: agile, How we work, Our projects
A table with a discovery mapping exercise laid out

Discovery is all about finding out what you don't know. So what happens when you're a subject matter expert? User researcher, Julie, finds out how collaboration can help you find the right questions, before you start looking for answers.

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Home comforts: keeping up morale when you're locked down

Posted by: John Newton, Posted on: 20 April 2020 - Categories: About the team, How we work, work with us
Katie's cat Max 'helping' with some work

DIY desks, 'helpful' pets and living room yoga. Find out how the Service Transformation team are coping with working from home during lockdown.

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A new role, a new team and a very familiar office

Posted by: Rich Ingham, Posted on: 15 April 2020 - Categories: About the team, How we work, User research, work with us
image of author on a video call on a laptop

How do you join a team that's not there? Rich explains how lockdown rocked his first month in the Service Transformation team.

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No more pyjamas

Posted by: Caroline McCabe, Posted on: 26 March 2020 - Categories: About the team, How we work
our new workig space in County Hall

As a team, we're used to adapting to change, but what happens when everything changes? Caroline McCabe finds out.

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Agile from the outside in

Posted by: John Newton, Posted on: 9 March 2020 - Categories: About the team, How we work, Uncategorized, work with us
Councillor Madden with John Newton and Caroline McCabe

Councillor Madden dropped by to see what stand up was all about. He stayed to chat to us about how impressed he was with the team's energy, how he did stand up before it was a thing and his belief in empathy in the workplace.

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The only way...or the Essex way?

Posted by: Caroline McCabe, Posted on: 19 February 2020 - Categories: About the team, How we work, work with us
Postcard of Essex sights

We asked our team to give their top tips about living, working, commuting and playing in Essex.

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