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Running a design sprint about consent: lessons and challenges

A diagram showing: Recruit participant, consent, research activity, what does this look like. With arrows linking these topics. An arrow also points to a definition of informed consent.

Running a design sprint about consent: lessons and challenges

We ran a design sprint over five consecutive days in February 2025. We’ll share the outcomes from the sprint in another blog. Here we’ll be exploring running the sprint itself, what went well and what we’d do differently next time. …

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Agile for introverts

Posted by: John Newton, Posted on: 6 February 2020 - Categories: About the team, agile, Best practice, How we work, work with us
The Service Design team

Agile is a team sport, but that doesn't mean that you can't take some time on your own. John tells us how the Service Design team supports different ways of working.

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Many minds, one heart: building a team culture

Posted by: John Newton, Posted on: 31 January 2020 - Categories: About the team, How we work, work with us
Developer, Martin, delivery manager, Greg, service designer, Maria and user researcher Magda on the sofa at Essex County Council offices

We agree we're a pretty good team, but why? We talk to Martin, Maria, Magda and Greg about Dungeons and Dragons, gender-balance and building a team culture.

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How do you do content design when it doesn’t exist yet?

Posted by: Caroline McCabe, Posted on: 20 January 2020 - Categories: About the team, content, work with us
Caroline, content designer standing on the bridge with County Hall atrium in the background

Caroline McCabe wrote her way around the world, not realising that she was learning the skills that would make her a content designer. Read her story.

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My top tips to beat procrastination in 2020

Posted by: John Newton, Posted on: 13 January 2020 - Categories: How we work
John Newton, Content Designer at Essex County Council Service Design team with James Pallister

Content designer, John, gives us his top tips to stop your to do list looking like a window into the abyss, with help from some Nobel laureates and Ron Swanson.

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Weeknotes 6-10 January

Posted by: John Newton, Posted on: 10 January 2020 - Categories: Week notes
Nic and Helen welcome participants to Learn Fest

We've untacked the tinsel and tidied away the selection boxes ready for a lean, mean start to 2020. See what we've been up to this week.

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A service pattern toolkit for the real world

Posted by: Bhupinder Kaur Mann, Posted on: 23 December 2019 - Categories: Best practice, content, data, service design
A picture of our service designer, Bhupinder

It's been a long journey, but we've managed to bring service patterns off the wall and into the real world. Service designer, Bhupinder, tells us how.

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Weeknotes 16-20 December

Posted by: John Newton, Posted on: 20 December 2019 - Categories: Week notes
a sign saying 'service design team' with a stickly note on it saying 'the team formerly known as 'digital''

We've decked County Hall with boughs of holly for our final weeknotes of 2019. Find out what we've been up to.

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Putting service design theory into practice

Posted by: Maria Marinovic, Posted on: 19 December 2019 - Categories: About the team, How we work, service design
Maria Marinovic, Service Designer at Essex County Council

‘Design can’t fully exist until it’s put into practice’, service designer and PhD student at Maria Marinovic, talks about how her research in sustainable design is helping her work at Essex County Council.

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Weeknotes 9-13 December

Posted by: John Newton, Posted on: 13 December 2019 - Categories: Week notes
Nic talking to delegates

Never mind the ballots, in Service Design we've been staying focused on delivering for the user. Find out what we've been up to this week.

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Service design, local government, sharing the load

Posted by: Nicholas Ward and Bhupinder Kaur Mann, Posted on: 9 December 2019 - Categories: Service Standards
Local gov design logo

Nic and Bhupinder gathered with other service designers at the Local #GovDesign Day in Birmingham. They fill us in on what they learned and how we succeed together when we share our stories.

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