What a Warehouse in Rugby Taught Us About the Future of Our Digital Services
Our visit to CDW’s Logistics and Technical Centre showed us what the future of modern IT operations truly looks like — automated, scalable, and genuinely inspiring
Essex Digital Service
What “Digital” really means and how Essex Digital Service is evolving
Digital is more than systems and software — and in our next blog, we’re unpacking what it really means at Essex. We’ll explore how Essex Digital Service is evolving, the specialist teams behind it, and how digital is shaping better ways of working and better outcomes for residents
Why human trust shapes AI success
Technology alone doesn’t transform services—people do. Discover why psychology, trust, and culture matter more than code in the age of AI, and how Essex County Council is taking a human-first approach.
Looking back and moving forward
Hylands House isn’t just a beautiful setting. In December 2025, it became the backdrop for something important. For one morning, Essex Digital Service came together to pause, reflect, and reconnect after a year of change. 2025 was a big year …
Essex Digital Service: Building a Modern Digital Future for Essex
In November 2025, Essex County Council brought together its Technology Services and Service Transformation teams to create a single, modern digital service: Essex Digital Service (EDS). This new service is a big step toward our ambition to be a leading digital …