Here at Essex County Council (ECC) the platforms that we use are the cornerstone of information and function. The platforms enable our staff to do their jobs and for residents they become a vital source of relevant information to interact …
Many people have been redeployed during the lockdown. We talk to the leaders of two teams who found their redeployment a natural fit.
We held our first show and talk session on the 30th January to showcase three pieces of service design work, which alongside the Digital Boomers project, form the Empowering Citizens work stream of Essex County Council’s Adults Digital Programme. This was …
Wednesday evening, we and our friends at FutureGov hosted an event to meet with some of the UK's digital service design talent. We told our story and talked about how we're transforming public services in Essex.
It’s been a busy couple of weeks on the essex.gov.uk project as we’ve moved on to building a working version of the new site. This post talks about how we're managing some key aspects of the development during the beta phase.
The essex.gov.uk project has been progressing at pace over the last few weeks with most of the key building blocks either underway or completed. This post shares the work we've done to investigate technology options for the project.
The Essex County Council website homepage is many residents first sight of our digital services. All other content hangs off the design and structure of this, so it’s important that we get it right. Here we share the first prototype …
In early March we started the process of reviewing and testing the content of a chunk of the information advice and guidance on the Essex.gov.uk and Living Well websites. Last week we published the first batch of pages that went through that process.
At this week’s show and tell we heard about 2 pieces of work that showcased the ‘test, learn and improve’ approach that we try to take to all of our work.
Over the last few months we’ve been working to understand the current state of essex.gov.uk and plan how we might get to a better future for our web presence. We’ve gathered insights from available data and call centre staff and tested how easy it is for users to find things on the site.