user researcher

User research in a crisis: my top 5 tips

Posted by: Narelle Ong, Posted on: 29 January 2021 - Categories: About the team, Best practice, How we work, Our projects, User research

When events speed up, it's vital users don't get left behind. User researcher, Narelle Ong, gives us her tips for delivering top notch research in a crisis.

Many minds, one heart: building a team culture

Posted by: John Newton, Posted on: 31 January 2020 - Categories: About the team, How we work, work with us

We agree we're a pretty good team, but why? We talk to Martin, Maria, Magda and Greg about Dungeons and Dragons, gender-balance and building a team culture.