web analytics

New year, new faces

Posted by: Emma Howell, Ert Erol, Laura Hands and Thomas Moore, Posted on: 9 February 2021 - Categories: About the team, product, User research

We're going into 2021 feeling hopeful. We've got 2 new leads, a digital analyst and a front-end developer. So, meet Emma, Ert, Laura and Thomas.

Measuring our progress

Posted by: Chris Babajide, Posted on: 8 August 2018 - Categories: About the team, How we work, Our projects

I'm Chris Babajide and I'm a digital analyst in the Service Design team. It's my job to help ensure we use measurement in a meaningful way. In this post I'll talk about how we developed a measurement and KPI framework …

Show and tell notes - 25 April 2018

Posted by: Nicholas Ward, Posted on: 1 May 2018 - Categories: How we work, Our projects, Show and tells

We know that not everyone can get to our Wednesday morning sessions, so we’re posting a quick summary here. It’s still much better to be there in person if you can, as the conversation and connection around the presentations is where the magic happens!